Univ.-Prof. Dr. Cornelia Schön Professor of Operations Management at Leibniz University Hannover/GISMA Business School

Contact

cornelia.schoen at kit.edu

Teaching

• Seminar Sustainable Demand & Supply Chain Management (SS 2009)
• Guest lecturer for "Supply Chain Management" at the Department of Logistics at the Business School of the University of Mannheim (SS 2009)
• Graduate Course: Operations Management (WS 2008/09)
• Logistics Seminar at the Department of Logistics at the Business School of the University of Mannheim (WS 2008/09)
• Ph.D. Course: Dynamic and Stochastic Models in Demand and Supply Chain Research, core course at the Center for Doctoral Studies in Business (CDSB), University Mannheim (WS 2008/09)
• Graduate Course: Operations Research im Dienstleistungs-Management II (SS 2008)
• Graduate Course: Operations Research im Dienstleistungs-Management I (WS 2007/08)

Research Interests

• Sustainable Operations Management (in Services & Production)
• Service/Product and Process Design; Interface of Operations und Quantitative Marketing
• Revenue Management: Capacity Control & Dynamic Pricing; Stochastic Dynamic Models
• Logistics & Transport, Supply Chain Management, Service Network Design
• Decision Support Systems (DSS), Advanced Planning Systems (APS), Solver Systems
• Strategic Pricing & Tariff Design (Nonlinear Pricing)
  
• Further Research Interests: Project Planning and Scheduling; Demand Modelling
  

Scientific Curriculum

Publications

• Optimal Service Design, Habilitation Thesis, University of Karlsruhe, 2008
• Preismanagement für Telekommunikationsdienstleistungen, Gabler, Wiesbaden, 2003

• On the Optimal Product Line Selection Problem with Price Discrimination, Management Science 56(5), May 2010, 896-902
• On the product line selection problem under attraction choice models of consumer behavior, European Journal of Operational Research 206(1), 2010, 260-264
• Optimal Dynamic Price Selection under Attraction Choice Models, European Journal of Operational Research 205(3), 2010, 650-660
• Integrated Airline Schedule Design, Fleet Assignment and Pricing. In: D. Mattfeld et al. (Hrsg.): Informations- und Kommunikationssysteme in Supply Chain Management, Logistik und Transport, DSOR Beiträge zur Wirtschaftsinformatik, Band 5, 2008, 73-88
• Optimal Flight Network Design – A Market-Oriented Model and Applications, in: Netzwerklogistik, Tagungsband der 13. Magdeburger Logistik-Tagung, 2008, 45-59
• Market-Oriented Airline Service Design. In: Waldmann, K.-H., Stocker, U.M. (Eds): Operations Research Proceedings 2006, Springer, Berlin, 2007, 361-366
• Preisbildung in der Telekommunikation. In: Franz, Arnold (Hrsg.): Handbuch der Telekommunikation, Deutscher Wirtschaftsdienst, Köln, Neuauflage 2003
• Quantitative Entscheidungsunterstuetzung fuer das Preismanagement von TK-Dienstleistungen. In: Chamoni, P. et al. (Hrsg.): Operations Research Proceedings 2001 - Selected Papers on the Symposium on Operations Research, 2002
• Preisbildung in der Telekommunikation. In: Franz, Arnold (Hrsg.): Handbuch der Telekommunikation, Deutscher Wirtschaftsdienst, Köln, 2000, 11.1.2.12/1-44

• On risk-sensitive revenue management under a general model of consumer choice behaviour. Report WiOR-671, 2006 (with C. Barz)
• Optimal dynamic pricing for perishable assets using discrete choice models. Report WiOR-669, 2005
• Empirische Nachfrageanalyse. Report WiOR-616, 2002 (with Robin Meyersiek)
• Entscheidungsunterstuetzung fuer das TK-Preismanagement - Teil 2: Verfahren zur Gestaltung klassischer Tarife. Report WiOR-614, 2002 (with S. Schneckenburger)
• Entscheidungsunterstuetzung fuer das TK-Preismanagement - Teil 1: Ein Modell zur Gestaltung klassischer Tarife. Report WiOR-613, 2001
• Relevante Einflussgroessen von Preisentscheidungen in der Telekommunikation. Report WiOR-584, 2000

• Service Design in Service Shop Industries
• Revenue Management for Professional Services
• Green Product Development: An Integrated Life Cycle Approach for Sustainable Demand and Supply Chain Management
• Optimal Design of Experience Goods
• Airline Schedule Design under Economic and Ecologic Considerations

Papers presented at Conferences (since 2000)

• Airline Service Network Design for Economic and Ecologic Sustainability, EURO XXIV, 24st European Conference on Operational Research, University of Lisbon, Portugal, July 2010 (with A. Daou)
• Product Line Design with Price Discrimination, Invited Talk on the ALIO/INFORMS Joint International Meeting, University of Buenos Aires, Argentina, June 2010
• Integrating Service Facility Location, Process Design, and Product Variety Management for Service Shops. International Conference Operations Research (OR 2008), University of Augsburg, September 2008
• Demand and Supply Management for Professional Services. 3rd World Conference on Production and Operations Management (POMS 2008), Invited Session on Service Operations Management, Gakushuin University Tokyo, August 2008
• Revenue Management for Professional Services. 18th Triennial Conference of the International Federation of Operational Research Societies (IFORS 2008), South Africa, July 2008
• A Unifying Framework for Service Design. SERVSIG Intern. Research Conference of the American Marketing Association's Services Marketing Special Interest Group, Liverpool, June 2008
• Optimal Flight Network Design – A Market-Oriented Model and Applications. Magdeburger Logistiktagung, Magdeburg, March 2008
• Integrated Airline Schedule Design, Fleet Assignment and Strategic Pricing. Multikonferenz Wirtschaftsinformatik – Iuk-Systeme in SCM, Logistik und Transport (MKWI 2008), Munich, February 2008
• A Systematic Framework and Quantitative Approaches to Service Design. International Conference on Operations Research (OR 2007), University of Saarbruecken, September 2007
• Pricing in Networks under a Common Class of Customer Choice Models. 22nd European Conference on Operational Research (EURO), Prague, July 2007
• Optimal Pricing – State-of-the-Art and New Challenges. Semi-plenary Talk on the International Conference on Operations Research (OR 2006), University of Karlsruhe, September 2006
• Market-oriented Airline Network Service Design. International Conference on Operations Research (OR 2006), University of Karlsruhe, September 2006
• Integrating Fare Product Design and Revenue Management. 21th European Conference on Operational Research (EURO), Reykjavik, Iceland, July 2006
• Multi-product dynamic pricing revenue management with limited pricing flexibility over time. International Conference Operations Research, University of Bremen, September 2005
• Service Pricing and Revenue Management - An Integrated Approach of Marketing and Operations. 1st Workshop GOR AG „Revenue Management and Dynamic Pricing“, Lufthansa Systems Berlin, January 2004
• Operations Research im Dienstleistungs-Management: Spezielle Herausforderungen und Ansaetze. 22. Südwest-Workshop über Operations Research, University of Mannheim, February 2004
• Towards an integrated approach for service planning in network-based industries. International Conference Operations Research 2004, University of Tilburg, Netherlands, September 2004
• An integrated approach for simultaneously pricing services and allocating perishable capacity. International Conference Operations Research, University of Tilburg, Netherlands, September 2004
• Entscheidungsunterstuetzung fuer das Preismanagement von TK-Dienstleistungen. Invited talk Colloquium „Optimierung & Operations Research“der Wirtschafts- und Sozialwissenschaftlichen Fakultät und des Fachbereichs Mathematik der Universität Dortmund, 19. September 2003
• Decision Support for Telecommunications Pricing; IFCS Conference, Krakow, Poland, July 2002
• Entscheidungsunterstuetzung fuer das Preismanagement von TK-Dienstleistungen; Telecommunications Workshop, Deutsche Telekom, Bonn, July 2002
• Entscheidungsunterstuetzung fuer das Preismanagement von TK-Dienstleistungen; Telecommunications Workshop, Deutsche Telekom, Bruchsal, August 2002
• Decision Support for Telecommunications Pricing; Symposium on Operations Research 2002, University of Klagenfurt, Austria, September 2002
• Entscheidungsunterstuetzung des Preismanagements in der Telekommunikation; 16. Suedwest-Workshop Operations Research in Produktion und Logistik, University of Frankfurt a.M., January 2001
• Modellbasierte Entscheidungsunterstuetzung fuer das Preismanagement von TK-Dienstleistungen; Telecommunications Workshop, Deutsche Telekom, Bruchsal, May 2001
• Quantitative Entscheidungsunterstuetzung fuer das Preismanagement von TK-Dienstleistungen; Symposium on Operations Research 2001, University of Duisburg, September 2001
• Relevante Einflussgroessen bei Preisentscheidungen in der Telekommunikation; 14. Suedwest-Workshop Operations Research in Produktion und Logistik, University of Kaiserslautern, January 2000
• Hierarchische Planung im Pricing; Telecommunications Workshop, Deutsche Telekom, Bruchsal, June 2000
• Entscheidungsverhalten von Konsumenten in der Telekommunikation - Abbildung und Steuerung des Konsumentenverhaltens durch modellgestuetztes Preismanagement, Telecommunications Workshop, Deutsche Telekom, Bonn, November 2000

Selected Research Projects in Cooperation with Industry Partners

• Cruise Revenue Management (AIDA Cruises)
• Revenue Management & Network Optimization (Deutsche Lufthansa)
• Pricing along the Chemical Supply Chain
• Strategic Options in the Value Chain of Telco Service Providers (AT Kearney)
• Integrating Supply Chain Management and Revenue Management (SAP)
• Revenue Management for the Online Parking Reservation System at Frankfurt Airport (Fraport)
• Service Operations: Resource Planning and Capacity Management in Customer Services (Slovak Telekom)
• Development of a Decision Support System for Telco Pricing (Deutsche Telekom)
• Telecommuniations Demand Analysis (Deutsche Telekom)
• Simulation of Costs and Capacity Utilization in Telecommunications Networks (Deutsche Telekom)
• Student Case Study Project (Booz & Co.)
• Various Business Intelligence Projects (Webtelligence)

Further Interests

• Traveling, Mountainbiking
• Literature
• Chess

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